Lenovo 10.1.5.0206

Lenovo Inc. – Freeware – Android iOS
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<p><i>Compatible with Android 5.0 and above.</i></p>

<p>Discover comprehensive support for all your Lenovo and Motorola devices, including PCs, tablets, smartphones, and data centers. Lenovo Help provides quick access to solutions, warranty status, device information, phone optimization, service provider locations, repair status updates, and more.</p>

<h2>Your Comprehensive Lenovo App</h2>

<p>Lenovo Help is compatible with any Android device, offering diagnostic tools and optimization features for troubleshooting issues across most Android devices, regardless of brand.</p>

<ul>
    <li>Access Lenovo product shop and services from one convenient location</li>
    <li>Enhanced organization of original Lenovo Support features</li>
    <li>New 'Shop' section enables users to explore, search, and purchase Lenovo products</li>
    <li>Integration of a unified Lenovo account in the new 'Me' section</li>
    <li>User interface updates for enhanced user experience</li>
</ul>

<h2>Service</h2>

<ul>
    <li>Need a repair? Utilize the Service Provider Lookup feature to find contact information and locate your nearest service provider using Google Maps. Open a service ticket directly through the app (available in select countries and for select products)</li>
    <li>Check the repair status of your PC products (available in select countries)</li>
    <li>Verify your device's warranty status and update the end date by scanning proof of purchase documents and submitting them to our agents (available in select countries and for select products)</li>
    <li>Chat with knowledgeable agents directly from the app (only available for Lenovo smartphones in India)</li>
    <li>Access solution articles and videos to enhance device usability and troubleshoot problems. Provide direct feedback about article effectiveness</li>
    <li>Troubleshoot Android smartphones and tablets with simple or game self-diagnostics for each component. Test display, battery health, touch screen, sound, cameras, Wi-Fi, GPS, Bluetooth, and more. Works on any Android device! Game tests only available for speaker and microphone</li>
    <li>Retrieve important information about your Android smartphone or tablet, including CPU, RAM, storage usage, model and IMEI information, and software statistics</li>
    <li>Access Lenovo's Support website and Community Forums directly within the app</li>
</ul>

<ul>
    <li>Explore, search, and purchase Lenovo products directly in the app</li>
    <li>Discover our recommendations and special campaigns</li>
    <li>Browse all Lenovo products by categories, brands, and series</li>
    <li>Filter and sort products based on specific specifications to find exactly what you need</li>
    <li>View a list of bestsellers and current sales</li>
    <li>Please note that the shopping feature is currently available in limited countries and regions. We are continuously working to expand availability.</li>
</ul>

<h2>My Account</h2>

<ul>
    <li>Login with your Lenovo ID to access your unified Lenovo account</li>
    <li>View your order history and shopping cart</li>
    <li>Manage your saved products from Lenovo's Support website</li>
    <li>Update your Lenovo profile, wallet, and address book</li>
</ul>

<p>We value your feedback! Please use the "About" option in the app's main menu or leave a comment here to share your thoughts. Kindly note that we cannot address product support requests or complaints through Google Play comments or our in-app surveys.</p>

<h2>Permissions Requested by Lenovo Help</h2>

<ul>
    <li>Phone: Identify your Lenovo device's Serial Number and IMEI. The app will never initiate phone calls.</li>
    <li>Your location: Set your location to provide relevant service options, run diagnostics on your GPS sensor, and locate the nearest service provider.</li>
    <li>Camera: Run diagnostics on your camera(s).</li>
    <li>Microphone: Run diagnostics on your microphone.</li>
    <li>Storage: Locally cache solution article images on your device for faster retrieval.</li>
</ul>

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10.1.5.0206

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